At Jeli, your personal data is handled with care. This Privacy Policy explains exactly what information we collect from Bangladesh players, how we use it, who we share it with, and how we keep it safe.
We know privacy policies can be dense. Here's the short version of what matters most to Jeli players in Bangladesh.
Jeli collects only the data needed to run your account — your name, contact details, date of birth, and payment information. We don't collect anything we don't need to operate the platform safely and fairly.
All data stored by Jeli is protected using industry-standard encryption. Our servers are secured against unauthorised access, and our team follows strict internal data handling procedures at all times.
Jeli does not sell your personal data to third parties. We share data only with payment processors and identity verification providers who need it to operate your account — and only to the extent necessary.
Jeli uses cookies to keep you logged in, remember your preferences, and understand how players use the platform. You can manage cookie preferences through your browser settings at any time.
You have the right to access, correct, or request deletion of your personal data held by Jeli. You can also object to certain types of processing. Contact Jeli support to exercise any of these rights.
Jeli retains your personal data for as long as your account is active and for a period after closure as required by applicable law. Once the retention period expires, your data is securely deleted or anonymised.
Your privacy matters to Jeli. This policy is written to be clear and straightforward. If anything is unclear, contact our support team at [email protected] and we'll explain it in plain language.
This Privacy Policy describes how Jeli ("Jeli", "we", "us", "our") collects, uses, stores, and protects the personal data of players who register and use the Jeli platform at jeli.live. It applies to all players, including those accessing Jeli from Bangladesh via mobile browser, desktop, or the Jeli app.
By registering an account at Jeli, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. This Privacy Policy forms part of Jeli's Terms and Conditions and should be read alongside them.
Jeli may update this Privacy Policy from time to time. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically to stay informed about how Jeli handles your personal data.
Jeli collects personal data from you in several ways — directly when you register or use the platform, automatically when you browse or play, and occasionally from third parties such as payment processors or identity verification services.
The following table summarises the main categories of data Jeli collects:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, national ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form, account settings |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Deposit and withdrawal requests |
| Technical Data | IP address, device type, browser type, operating system | Automatically via cookies and server logs |
| Usage Data | Games played, bets placed, session duration, pages visited | Automatically via platform analytics |
| Communications Data | Support chat transcripts, emails sent to Jeli | Customer support interactions |
Jeli does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.
Jeli uses your personal data for the following purposes:
No spam from Jeli: We only send marketing messages to players who have opted in. You can unsubscribe from marketing communications at any time by contacting support or using the unsubscribe link in any marketing email.
Jeli processes your personal data on one or more of the following legal bases, depending on the specific purpose:
Jeli does not sell your personal data to any third party. We share your data only in the following limited circumstances:
All third parties with whom Jeli shares personal data are required to handle it securely and in accordance with applicable data protection laws. Jeli does not permit third parties to use your data for their own marketing purposes.
Jeli uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players interact with our site. A cookie is a small text file stored on your device when you visit a website.
Jeli uses the following types of cookies:
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the Jeli platform.
Jeli takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
Your role in security: Jeli's security measures protect your data on our end, but you also play a part. Keep your Jeli password strong and unique, never share it with anyone, and contact support immediately if you suspect your account has been compromised.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, Jeli will notify affected players as required by applicable law.
Jeli retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our operating obligations. The specific retention periods depend on the type of data and the purpose for which it was collected.
Once the applicable retention period expires, Jeli will securely delete or anonymise your personal data so that it can no longer be linked to you.
As a Jeli player, you have the following rights in relation to your personal data. To exercise any of these rights, contact Jeli support at [email protected].
Request a copy of the personal data Jeli holds about you.
Ask Jeli to correct any inaccurate or incomplete personal data.
Request deletion of your personal data where there is no legal reason for Jeli to keep it.
Object to Jeli processing your data for direct marketing or on the basis of legitimate interests.
Ask Jeli to restrict processing of your data in certain circumstances while a dispute is resolved.
Receive your personal data in a structured, machine-readable format to transfer to another service.
Jeli will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request. There is no charge for exercising your rights, though Jeli may charge a reasonable fee for manifestly unfounded or excessive requests.
The Jeli platform is strictly for adults aged 18 and over. Jeli does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered at Jeli or provided personal data to us, please contact support immediately at [email protected].
Upon receiving a verified report of underage registration, Jeli will promptly close the account, delete all associated personal data, and return any deposited funds to the payment source. Jeli takes underage access to gambling platforms extremely seriously and has age verification measures in place to prevent it.
Jeli may send you promotional offers, bonus notifications, and platform updates by SMS, email, or in-app notification — but only if you have opted in to receive marketing communications during registration or through your account settings.
You can opt out of marketing communications from Jeli at any time by:
Opting out of marketing communications will not affect your ability to use the Jeli platform or receive essential account-related communications such as transaction confirmations, security alerts, or support responses.
Jeli reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via their registered contact details or through a prominent notice on the Jeli platform.
The updated Privacy Policy will take effect from the date it is published on this page. Continued use of the Jeli platform after the updated policy has been published constitutes your acceptance of the changes. If you do not agree with any changes, you should stop using Jeli and contact support to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Jeli handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
Data requests: For formal data subject access requests or deletion requests, please email [email protected] with the subject line "Data Request" and include your registered name and mobile number so we can verify your identity.
Now that you know how Jeli protects your privacy, you can play with complete peace of mind. Register today, deposit via bKash or Nagad, and enjoy Bangladesh's most trusted online casino.